How do I manage certification alerts across all scheduling views?

Learn how to effectively handle certification alerts in Shift View, Timeline View, Staffing View, and Monthly View with this guide.

The fundamental guidelines for handling alerts remain fairly consistent across all scheduling views. 

In other words, you will not have to learn a new way to manage alerts in each view.  You will just be accessing the same tools somewhat differently in somewhat different places. 

Remember that all views talk with each other. 
Changes made anywhere travel everywhere in SchedulePop.

Red alerts indicate that certifications have already expired,
while yellow alerts serve as a heads-up for upcoming expirations.

Ideally, you would only rely on yellow alerts for timely renewals. However, in case of an expiration, you will promptly receive a notification to take immediate action.

In Shift View

Alert notifications appear in the navigation bar and within individual shifts.

  1. Click the alert in the navigation bar to highlight affected shifts.
  2. Next, click the alert in an individual shift to open the shift editing card and take action.
    • In the editing card, alerts appear beside the name of the affected staff member.
    • Click the individual alert to see details.
  3. Then, click Manage Certifications to make changes and updates.

Shift View

shift view unhighted shifts

Individual Shift Alerts

shift view highlighted shifts

Shift Editing Card

Click alert in Shift View

Adding Staff

Shift View Certification Details Revealed

Managing Certifications Tab

update certification

Managing Certifications Card

Certification Card

In Timeline View

Alert notifications appear in the navigation bar and within individual shifts.

  1. Click the alert in the navigation bar to highlight affected shifts.
  2. Next, click the alert in an individual shift to open the shift editing card and take action.
    • In the editing card, alerts appear beside the name of the affected staff member.
    • Click the individual alert to see details.
  3. Then, click Manage Certifications to make changes and updates.
    See screenshots in Shift View for drilling down and managing certifications.  The gateway in each view takes you to the same places for managing alerts.

Timeline View

timeline view highlighted alerts

In Monthly View

Alert notifications appear in the navigation bar and within individual shifts.

  1. Click the alert in the navigation bar to highlight affected shifts.
  2. Next, click the alert in an individual shift to open the shift editing card and take action.
    • In the editing card, alerts appear beside the name of the affected staff member.
    • Click the individual alert to see details.
  3. Then, click Manage Certifications to make changes and updates.
    See screenshots in Shift View for drilling down and managing certifications.  The gateway in each view takes you to the same places for managing alerts.

Monthly View
Monthly View certificaiton alert information

In Staff View

Alert notifications are displayed in the lower right-hand corner of a staff member's profile.

  1. Click lick the alert in an individual profile to open the shift editing card and take action.
    • In the editing card, alerts appear beside the name of the affected staff member.
    • Click the individual alert to see details.
  2. Then, click Manage Certifications to make changes and updates.

See screenshots in Shift View for drilling down and managing certifications.  The gateway in each view takes you to the same places for managing alerts.

 

Staff View

staff view opening view

Yellow Alert Card

Staff View upcoming expiration

Red Alert Card

staff view expired details